- A 17% improvement in on-time performance over August 2023
- More than 414,000 customers flown
- The airline achieves an excellent 90.7% load factor
EDMONTON, Alberta, October 10, 2023. – Flair Airlines, Canada’s leading low fare airline, today announced continued improvements in operational performance in September. On time performance was very high with 79% of flights arriving within 15 minutes of the scheduled arrival time, a 17% improvement over August. The average on-time performance for June through September was 73.8%, among the best in Canada. The September load factor remained excellent at 90.7% for the month.
“Flair has wrapped up a very successful summer and we’re very happy with the improvements we’ve seen continuing into the fall,” said Stephen Jones, CEO of Flair Airlines. “As our performance remains consistently strong, customers can be confident that Flair will get them to their destinations safely, on time, and affordably. Our team is working incredibly hard to take care of our customers. We’re looking forward to a busy winter travel season and continued improvement in our operational performance.”
The completion factor improved in September to 99.4%. Only 16 flights were cancelled out of more than 2,500 scheduled flights, with 12 cancellations due to weather conditions on the East Coast.
These key performance indicators are closely monitored measures within the airline industry:
- Load Factor measures the network-wide share of seats sold to paying passengers.
- Completion factor measures flights actually flown compared to those originally scheduled.
- Flights that arrive within 15 minutes of their scheduled arrival time are considered to be on-time. Flair Airlines remains committed to transparency through the release of monthly operational metrics through its channels, by mid-month of the following month.
About Flair Airlines
Flair Airlines is Canada’s most trusted low-fare airline and its greenest airline, on a mission to provide affordable air travel that connects Canadians to the people and experiences they love. With an expanding fleet of Boeing 737 aircraft, Flair is growing to serve over 35 cities across Canada, the U.S., Mexico, the Dominican Republic, and Jamaica. For more information, please visit www.flyflair.com.