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Transport Canada

OTTAWA, ON, Sept. 29, 2022 /CNW/ – The Minister of Transport, the Honourable Omar Alghabra, the Minister of Health, the Honourable Jean-Yves Duclos, the Minister of Public Safety, the Honourable Marco Mendicino, and the Minister of Tourism and Associate Minister of Finance, the Honourable Randy Boissonnault, issued this update today on the continued action and progress being made by the Government of Canada and industry partners to reduce traveller wait times and delays across Canadian airports.

Latest data

Flight completions

On-time performance

Holding of aircraft at Toronto Pearson International Airport 

Passenger security screening wait times 

Pandemic measures in the transportation industry

On September 26, Ministers announced the removal of all remaining COVID-19 entry restrictions for air, rail, and marine operators and travellers. As of October 1, 2022:

CBSA advance declaration

Increasing staffing for security screening and collaborating with industry partners

Mobile Passport Control (MPC) mobile app expands to include Canadian preclearance locations

Continued action to advance the rights of travellers

In Canada, airlines must follow the requirements of the Air Passenger Protection Regulations, which outline, among other obligations, compensation requirements for passengers for flight disruptions due to incidents within an airline’s control.

On September 8, 2022, new regulations came into effect to ensure passengers are offered the option of a refund for flights that are cancelled, or where there is a lengthy delay, due to reasons outside of an air carrier’s control (such as major weather events, or a pandemic) where it is not possible for the airline to complete the passenger’s itinerary within a reasonable time frame.

These new rules are enforced by the Canadian Transportation Agency (CTA), which is Canada’s independent, quasi-judicial tribunal and regulator of the national transportation system, with the powers of a superior court. Additional resources of $11 million were provided through Budget 2022 to assist the CTA in fulfilling their mandate as passenger travel volumes continue to rise.

Associated Link

Transport Canada is online at www.tc.gc.ca.