Meet Dan, who manages the pre-board screening experience

August 10, 2021

To celebrate our fourth victory as “Best Large Airport in North America” ​​and our new “Best Hygiene in North America” ​​award in the ACI World Airport Service Quality (ASQ) survey, we present the people who contributed: our employees!

To celebrate our fourth victory as “Best Large Airport in North America” ​​and our new “Best Hygiene in North America” ​​award in the ACI World Airport Service Quality (ASQ) survey , we present the people who contributed: our employees! This is Dan, director of checkpoints for GardaWorld.

Dan manages pre-board and checked baggage screening while keeping our Airport environment healthy.

Exceeding employee and passenger expectations is second nature to Dan. “This summer, during one of my recent shifts, I noticed that a passenger was in medical distress after the check-up. I understood that she was hypoglycemic. I quickly jumped into action buying him some food and immediately alerting our first responders. “

“For me, the ASQ award demonstrates that we provide excellent customer service,” adds Dan. “We care about each other and we care about our passengers, and it shows (with this award and with our daily actions). “

Thanks for everything you do, Dan!