Provided directly from WESTJET, an Alberta Partnership
WESTJET DAILY MEDIA BRIEF – March 25, 2020
COVID-19 AIRCRAFT FOGGING
WestJet is now fogging all 737 and Q400 aircraft in YYC with disinfection spray as part of our enhanced overnight cleaning and sanitization regimen for COVID-19.
We expect to bring this process to Edmonton (end of week) and Toronto (early next week).
This process consists of fogging an entire aircraft (inside) to provide a complete disinfection using a hydrogen peroxide-based solution cleaner.
The process takes 15 minutes to complete and product dissipates within 20 minutes.
Fogging enables us to thoroughly disinfect an aircraft due to a possible COVID-19 case and allows us to load guests and continue flying with little disruption.
CHANGES TO INFLIGHT SERVICE
As of yesterday (March 24), we have made changes to our inflight service:
- Hot drinks, hot meals and fresh food service has been suspended – mini buy-on-board are now available on demand only.
- Guests in Economy will receive water service and complimentary snack.
- Crews will continue to serve drinks and cold food in Premium using single-use cutlery and cups.
AIRCRAFT PARKING BY THE NUMBERS (please note this list is inclusive of the MAX)
- Calgary, YYC: 56
- Toronto, YYZ: 25
- Vancouver, YVR: 14
- Edmonton, YEG: 11
- Arizona, MZJ: 10 (Boeing MAX)
- Kelowna, YLW: 5
- Winnipeg, YWG: 2
- Northwest Regional Airport, YXT: 1
- Sault Ste. Marie, YAM: 1
- Halifax, YHZ: 1
AFFECTED FLIGHTS – visit the blog
The safety of our guests and crews is our top priority. It is our goal to be open and transparent throughout this rapidly evolving situation. This page will be updated regularly with information on COVID-19 impacted flights in our network.
Guests in affected rows of the below flights are considered close contacts and may be at risk for exposure. Public health officials recommend that affected individuals self-isolate for 14 days after arrival and monitor symptoms. Guests are advised to contact their primary care provider, or their local public health unit if they are concerned that they may have been exposed to or are experiencing symptoms of COVID-19.
All guests who were on the listed flights, but not in the affected rows are advised to self-monitor for signs of cough, fever or respiratory issues and to call their local health authorities if symptoms arise within the next 14 days.
March 19
WestJet Flight 10 (WS10)
Calgary (YYC) to Paris (CDG)
Affected rows: N/A
March 16
WestJet Flight 9 (WS9)
Paris (CDG) to Calgary (YYC)
Affected rows: 2-6
WestJet Flight 2311 (WS2311)
Cancun (CUN) to Calgary (YYC)
Affected rows: ALL
WestJet Flight 3456 (WS3456)
Toronto (YYZ) to Moncton (YQM)
Affected rows: ALL
March 15
WestJet Flight 3016 (WS3016)
Calgary (YYC) to Medicine Hat (YXH)
Affected rows: 8-14
WestJet Flight 1571 (WS1571)
Denver (DEN) to Calgary (YYC)
Affected rows: ALL
March 14
WestJet Flight 3300 (WS3300)
Calgary (YYC) to Regina (YQR)
Affected rows: ALL
WestJet Flight 202 (WS202)
Calgary (YYC) to Winnipeg (YWG)
Affected rows: 20-24
WestJet Flight 1511 (WS1511)
Los Angeles (LAX) to Calgary (YYC)
Affected rows: 15-19
March 13
WestJet Flight 1501 (WS1501)
Las Vegas (LAS) to Calgary (YYC)
Affected rows: 13-19
WestJet Flight 1100 (WS1100)
Toronto (YYZ) to Los Angeles (LAX)
Affected rows: ALL
March 12
WestJet Flight 490 (WS490)
Winnipeg (YWG) to Toronto (YYZ)
Affected rows: 5-9
WestJet Flight 667 (WS667)
Toronto (YYZ) to Calgary (YYC)
Affected rows: 11-17
WestJet Flight 2 (WS2)
London Gatwick (LGW) to Calgary (YYC)
Affected rows: 24-30
WestJet Flight 1447 (WS1447)
Las Vegas (LAS) to Edmonton (YEG)
Affected rows: 2-8
WestJet Flight 665 (WS665)
Toronto (YYZ) to Calgary (YYC)
Affected rows: 19-27
WestJet Flight 1201 (WS1201)
New York LaGuardia (LGA) to Toronto (YYZ)
Affected rows: 3-9
WestJet Flight 2311 (WS2311)
Cancun (CUN) to Calgary (YYC)
Affected rows: 32-38
WestJet Flight 3240 (WS3240)
Edmonton (YEG) to Grande Prairie (YQU)
Affected rows: 1-6
WestJet Flight 118 (WS118)
Vancouver (YVR) to Calgary (YYC)
Affected rows: 19-25
March 11
WestJet Flight 4 (WS4)
London Gatwick (LGW) to Toronto (YYZ)
Affected rows: 10-16
WestJet Flight 1771 (WS1771)
Phoenix (PHX) to Vancouver (YVR)
Affected rows: 5-9
WestJet Flight 302 (WS302)
Vancouver (YVR) to Regina (YQR)
Affected rows: 5-9
WestJet Flight 670 (WS670)
Calgary (YYC) to Toronto (YYZ)
Affected rows: 16-22
March 10
WestJet Flight 232 (WS232)
Calgary (YYC) to Winnipeg (YWG)
Affected rows: 18-22
WestJet Flight 445 (WS445)
Toronto (YYZ) to Calgary (YYC)
Affected rows: 6-12
WestJet Flight 3326 (WS3326)
Vancouver (YVR) to Kelowna (YLW)
Affected rows: 10-16
WestJet Flight 4 (WS4)
London Gatwick (LGW) to Toronto (YYZ)
Affected rows: N/A
March 9
WestJet Flight 1681 (WS1681)
New York (JFK) to Calgary (YYC)
Affected rows: ALL
WestJet Flight 2643 (WS2643)
Liberia Costa Rica (LIR) to Toronto (YYZ)
Affected rows: N/A
March 8
WestJet Flight 271 (WS271)
Winnipeg (YWG) to Calgary (YYC)
Affected rows: ALL
WestJet Flight 1680 (WS1680)
Calgary (YYC) to New York (JFK)
Affected rows: ALL
March 7
WestJet Flight 1226 (WS1226)
Toronto (YYZ) to Orlando (MCO)
Affected rows: ALL
WestJet Flight 271 (WS271)
Orlando (MCO) to Winnipeg (YWG)
Affected rows: ALL
WestJet Flight 1157 (WS1157)
San Juan Puerto Rico (SJU) to Toronto (YYZ)
Affected rows: 2-6
WestJet Flight 2644 (WS2644)
Toronto (YYZ) to Liberia Costa Rica (LIR)
Affected rows: N/A
WestJet Flight 3440, March 7 (WS3440)
Toronto (YYZ) to Moncton (YQM)
Affected rows: 7-11
March 5
WestJet Flight 2 (WS2)
London Gatwick (LGW) to Calgary (YYC)
Affected rows: 36-40
March 3
WestJet Flight 2 (WS2)
London Gatwick (LGW) to Calgary (YYC)
Affected rows: 7-14
February 28
WestJet Flight 1199 (WS1199)
Phoenix (PHX) to Toronto (YYZ)
Affected rows: 18-22
Where should I go to find out more information?
Public Health Agency of Canada: https://www.canada.ca/en/public-health.html
Government Travel Advice and Advisories: https://travel.gc.ca/travelling/advisories
Government of Canada Coronavirus (COVID-19) Updates: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html
World Health Organization: https://www.who.int/health-topics/coronavirus
IATA – Air transport communicable diseases: https://www.iata.org/en/programs/safety/health/diseases
We recently updated our affected flights blog as the safety of our guests and crews is our top priority. It is our goal to be open and transparent throughout this rapidly evolving situation.
All information on affected flights is posted here as it becomes available: https://blog.westjet.com/operational-updates-coronavirus-covid-19/